Delete my account

You have the option to remove your account through the Kangaroo propane mobile application.

Note: When your request is fulfilled, any associated Kangaroo propane account or Driver accounts linked to the same account details will also be deleted.

Prior to account deletion, you will be asked to provide any feedback you have for us, this will help us to improve our customer services. If you face any difficulties in processing your request for account deletion please reach out to us at

Delete your account from the app

  1. Login into the Kangaroo propane mobile application.
  2. Navigate to "Profile" and then proceed to "Delete Account."
  3. Describe the reason to delete. But it is optional.
  4. And then tap on "Delete my account now".
  5. And then tap on “Yes" to delete the account.

Once you've successfully completed the aforementioned processes, your account will promptly go offline, and it will be permanently deleted after a 30-day grace period. Please be aware that any unused credits, promotions, or rewards will be forfeited during this process.

It's important to note that, in line with our Privacy Notice, certain information about you may be retained as mandated by legal requirements or for legitimate business purposes, to the extent allowed by law.

If you encounter any difficulties while attempting to delete your account, don't hesitate to get in touch with us using the provided link below: